Returns & Exchanges

Return Conditions

Items must meet the following conditions to be eligible for return:

• Item is in original, unused condition
• Item is in original packaging (if applicable)
• Return is initiated within 30 days of delivery
• Proof of purchase is provided

Non-Returnable Items

The following items cannot be returned:

• Items that have been installed or modified
• Items marked as "Final Sale" or "Non-Returnable"
• Items damaged by misuse or improper handling

How to Initiate a Return

1. 1

   Contact Support

   Email us at returns@houseofwatchparts.com with your order number and reason for return.

2. 2

   Receive Return Authorization

   We'll email you a Return Merchandise Authorization (RMA) number and shipping instructions within 1-2 business days.

3. 3

   Ship Your Return

   Pack the item securely and ship it to the address provided. We recommend using a trackable shipping method.

4. 4

   Receive Refund

   Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method.

Exchanges

Need a different item? We're happy to exchange your purchase for another item of equal or greater value. Follow the same return process and indicate your exchange preference. If the new item costs more, we'll send you a payment link for the difference.