Privacy Policy

Information We Collect

When you make a purchase or interact with our website, we may collect the following information:

• Personal identification information (Name, email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through Stripe)
• Order history and preferences
• Website usage data and cookies

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Improve our website and services
• Send promotional communications (with your consent)

Data Security

We implement industry-standard security measures to protect your personal information:

• SSL encryption for all data transmission
• PCI-compliant payment processing through Stripe
• Regular security audits and updates
• Limited employee access to sensitive data

Cookies

We use cookies to enhance your browsing experience, maintain your shopping cart, and analyze website traffic. You can manage cookie preferences through your browser settings.

Third-Party Services

We work with trusted third-party services to operate our business:

• Stripe - Payment processing
• Shipping carriers - Order fulfillment
• Analytics providers - Website improvement

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@houseofwatchparts.com